DESCRIPTION
Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.
 
In this course, you will learn how to manage and cope with change, and how to help those around you, too.
CONTENT
HOW TO USE THIS GUIDE
SESSION ONE: COURSE OVERVIEW
Learning Objectives
Pre-Assignment
PRE-COURSE ASSESSMENT
Pre-Course Assessment
SESSION TWO: WHAT IS CHANGE?
Daryl Conner
William Bridges
Understanding Changes
The New Laptop
Making Connections
SESSION THREE: THE CHANGE CYCLE
The Three Phases
Endings
Transitions/Neutral Zone
Beginnings
Insights
SESSION FOUR: THE HUMAN REACTION TO CHANGE
The Conner Model
SESSION FIVE: THE PACE OF CHANGE
The Trend of Change
Reactions to Change
The Rate of Change
The Magic Number
Case Study: Getting More from the Last Hour
SESSION SIX: THE FOUR ROOM APARTMENT
The Framework
The Four-Room Apartment
Making Connections
SESSION SEVEN: DEALING WITH RESISTANCE
Understanding Resistance
Making Connections
Making Change Stick
SESSION EIGHT: ADAPTING TO CHANGE
Session Eight: Adapting to Change
Understanding Resiliency
Pre-Assignment Review
SESSION NINE: STRATEGIES FOR DEALING WITH ANGER
Session Nine: Strategies for Dealing with Anger
Managing Anger
Making Connections
Understanding Others
What Causes Anger
What Can I Do
SESSION TEN: MANAGING STRESS
Session Ten: Managing Stress
Stress Management Techniques
Adjusting Your Attitude
Some Facts about Attitude
PERSONAL ACTION PLAN
A Personal Action Plan
SUMMARY AND RECOMMENDED READING LIST
Recommended Reading List
POST-COURSE ASSESSMENT
Assessment